WP Geeks Host Terms of Service

Effective Date: August 5, 2024

The terms of this agreement (“ToS”) govern the relationship between you and WP Geeks Host and its affiliates (hereinafter “WP Geeks Host” or “Us” or “We”) regarding your use of WP Geeks Host’ websites and related services (the “Service”). In this agreement “WP Geeks Host” means WP Geeks Host located at 1, 4 Wallwood Road, Ilford, United Kingdom. “WP Geeks Host” also includes affiliates, which shall mean subsidiaries, parent companies, joint ventures and other corporate entities under common ownership.

For United States residents, you also agree that disputes with WP Geeks Host must be resolved on an individual basis through final and binding arbitration.

Welcome to WP Geeks Host! By using our hosting services, you agree to the following terms and conditions. Please read them carefully.

  1. Account Setup and Contact Information

    • Your account will be set up upon receipt of your payment and verification for fraud detection by our payment partners. Please provide a valid email address not associated with the domain(s) you are hosting to ensure we can contact you for important updates or issues. Keeping your email address current is your responsibility.

  2. Transfers

    • We offer a complimentary transfer service for up to 30 days from your account registration date. While we make every effort to assist with transfers, we cannot guarantee the process due to variations in original hosting configurations. Beyond 30 days, transfer assistance may incur fees.

  3. Payment Information

    • We accept payments via debit/credit cards and Stripe only. Charges for our services will be processed automatically on the due date unless cancellation notice is provided through the appropriate channels as described in our cancellation policy.

  4. Refund Policy

    • If you are dissatisfied with our hosting services, you can request a refund within 30 days of service initiation. The refund policy does not apply to second accounts or renewals. To initiate a cancellation and refund request, contact us via billing@wpgeekshost.com.

  5. Service Usage

    • All services provided by WP Geeks Host must comply with applicable laws and regulations. Hosting content that infringes copyright or trademark, or is illegal or harmful, is prohibited. Failure to adhere to these guidelines may result in suspension or termination of services.

  6. Security and Access

    • Security for access to your hosting service is your responsibility. Use strong, unique passwords and secure your hosting environment against unauthorized access. Immediate suspension may occur if an account is compromised.

  7. Zero Tolerance Spam Policy

    • We do not tolerate the sending of spam. Accounts found violating this may be terminated without notice. Ensure your email practices comply with acceptable standards to avoid suspension.

  8. Uptime Guarantee

    • WP Geeks Host guarantees 99.99% uptime. In the event of downtime exceeding our guarantee, credits may be requested, though they cannot exceed your monthly charge. This uptime guarantee excludes scheduled maintenance and unforeseen technical issues.

  9. Limitations of Service

    • Our hosting services do not include domain registration or reselling capabilities. Hosting accounts are for individual use only, aligning with your specific website requirements.

  10. Support and Assistance

    • For support issues, contact us at support@wpgeekshost.com. We strive to respond to your queries promptly within our operational guidelines.

  11. Modifications and Changes

    • WP Geeks Host reserves the right to modify these terms of service at any time. Changes will be communicated through your registered contact email where necessary. Continued use signifies acceptance of the updated terms.

Contact Information:

Thank you for choosing WP Geeks Host.